Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.

Making the decision to migrate from an on-site system to a cloud-based Office 365 is easy, but the migration process itself presents numerous security challenges. By covering these essentials, you’ll minimize security breaches and ensure you can enjoy the benefits of Office 365.

Identify your company’s sensitive data…
Most files housed within your servers contain sensitive commercial and personal data that must be properly identified and protected.

The Google I/O event brings major executives, engineers, and platform developers together to talk about the latest features and developments. This year's conference just ended, and it looks like consumers have plenty to look forward to.
What happened at Google I/O 2018?
While the primary focus of the Google I/O conference was on the developers, every tech enthusiast in the audience had the opportunity to see what the future holds for their favorite Google products and the upcoming Android P. This year's developer conference focused on software and new mobile technologies that will be released later in the year.

Google has recently released an early preview of Android P, the next major release after Android Oreo. While we still don’t know what sweet treat the update will be named after, software developers have already had the chance to play with some of the features.

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past.

Google’s Android updates are among the most anticipated events for smartphone users every year. Each major update promises to be slicker, faster, and more secure than the previous version, and 2017 is no different. With Android Oreo, smartphone and tablet users have a lot to be excited about.

Cybercriminals have been relentless throughout 2017. In the past couple of months, hackers discovered new malware strains and software vulnerabilities that have overwhelmed thousands of businesses worldwide. But despite these new attacks, hackers still have an old, yet effective trick up their sleeves: phishing scams.

Did you know that the applications you use learn something new about you every day? If you’re using any of the G Suite applications, their machine learning algorithms -- a set of mechanisms that study usage patterns -- derive data based on your work patterns and frequently used files, and then make sensible suggestions accordingly.

Installing software that immediately boosts employee efficiency is any small- or medium-sized business owner’s dream. With Office 365’s newest dashboard -- that’s exactly what you’re getting. And best of all, it’s directly integrated with your existing productivity suite.

It’s a new year, and it’s time to start thinking about what information technology will look like in 2017. That could mean anything from forecasting the costs of adopting new technology to upgrading your products to better integrate with new trends.