7 Things We Do Better
Our specialty is IT Consulting, Computer Support and Network Services for small business owners throughout Roanoke, Salem and Blacksburg
- We Guarantee a One Hour Response. Our team of experienced technicians will respond immediately or return to you within sixty minutes or less. If we don't respond in that one hour time period, the work is free.
- Ultra Speedy Repairs. Your computer network and your time are too important to wait around for computer repair. Our remote network IT support services are the answer to this. You can access your computer network remotely through our network support services. And if not, we'll send a technician that very same day.
- We Talk Like You Do. Your computer support and maintenance questions will be answered clearly. You will not be made to feel uncomfortable by our team of IT support experts with unfamiliar technical jargon.
- 100% Unconditional Satisfaction is Yours - We Guarantee It. Complete satisfaction will be yours with our products, technology services and IT Consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
- We Won't Surprise You With Bad News. Your network or data will not be damaged, that's a promise. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
- All Projects Completed According to Schedule AND Budget - Guaranteed. There will be absolutely no nickel and diming as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
- A Guaranteed Accurate Invoice. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. There will be no billing surprises since your IT management services bill will be pre-approved by you.
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